Privacy Policy – JK Lifestyle Limited

Your privacy is important to us. This Privacy Policy explains how JK Lifestyle Limited (“Company”, “we”, “our”, “us”) collects, uses, stores, shares, and protects your personal information when you interact with our website, mobile applications, online store, booking system, and any digital or offline services operated under JK Lifestyle Limited and its sister concerns.

By using our platforms, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect personal information in multiple ways to provide you with better services.

Information You Provide Directly

• Full name
• Phone number
• Email address
• Home address (for deliveries)
• Age, gender, and basic profile details
• Login credentials
• Health information (when booking consultations)
• Payment information (processed securely through third-party gateways)
• Fitness data (for gym programs & fitness dashboard)
• Diet preferences (for meal plans)
  
  

Automatically Collected Information

When you visit our website or use our apps, we may collect:

• IP address
• Device information
• Browser type
• Cookies and usage tracking data
• Pages visited, time spent, click behavior
• App activity logs

Health, Fitness & Lifestyle Data

Collected when you:

• Consult a doctor
• Submit lab reports
• Use the JK Fitness Dashboard
• Use smart devices connected to our system
• Join lifestyle, diet, or health programs

This information is collected only with your consent.

How We Use Your Information

We use your data to:

• Provide healthcare, fitness, nutrition, and wellness services
• Process orders, payments, and deliveries
• Manage appointments and memberships
• Personalize health and lifestyle recommendations
• Improve our website, apps, and user experience
• Communicate updates, promotions, and notifications
• Respond to inquiries and provide customer support
• Maintain platform security and prevent fraud
• Analyze data to enhance our services and ecosystem

We never sell your personal data to third parties.

Legal Basis for Data Processing

We process data based on:

• Your explicit consent
• Contractual necessity (e.g., delivering a service you purchased)
• Legal obligations
• Legitimate business interests (improving service quality, fraud prevention)
  
  

Sharing Your Information

We may share your data with:

Sister Concerns of JK Lifestyle Limited

Only when necessary for your service, such as:

• Health Revolution (doctor & lab data)
• JK Fitness Arena (fitness plans)
• Ultimate Organic Life (product delivery)
• JK Food Arena (meal subscriptions)
• JK Tech (app & tech support)

Third-Party Service Providers

Including:

• Payment gateways
• Delivery partners
• Cloud storage services
• Marketing partners (with consent)
• Laboratory partners

These third parties must follow strict confidentiality rules.

Legal Requirements

We may disclose information if required by:

• Court orders
• Government authorities
• Law enforcement agencies

How We Protect Your Data

We use industry-standard security measures:

• Encrypted data storage
• Secure payment gateways
• SSL-protected communications
• Access control & authentication
• Regular security audits

However, no system is 100% secure. Users are advised to protect their own passwords and account information.

Cookies & Tracking Technologies

Our website uses cookies to:

• Improve user experience
• Recognize returning users
• Analyze website traffic
• Personalize recommendations

Users can disable cookies in their browser, but some site features may stop working properly.

Data Retention

We retain your data for as long as necessary to:

• Provide our services
• Comply with legal requirements
• Resolve disputes
• Improve your user experience

You may request deletion of your data at any time unless restricted by legal obligations.

Your Rights

You have the right to:

• Access your personal data
• Request corrections
• Request deletion (where applicable)
• Withdraw consent at any time
• Opt out of marketing communications
• Request a copy of stored data

To exercise these rights, contact us using the details below.

Children’s Privacy

Our services are not intended for individuals under 16 years of age without parental supervision. We do not knowingly collect personal data from children.

External Links

Our platforms may contain third-party links.

We are not responsible for the privacy practices or content of external websites.

Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Regulations
• Company policies
• Service features

Updated versions will be posted on this page with a new “Last Updated” date.

Contact Information

For privacy-related questions or requests:

JK Lifestyle Limited – Data Protection & Compliance

Email: [email protected] 

Phone: +8809678242404 

Office Address:  House: 29/31, Noor Tower, Block: D, Road: 01, Sector: 02, Jahurul Islam City, Aftabnagar, Badda , Dhaka 1212 

Website:  https://www.jklifestyleltd.com/